Terms of Service

• By placing an order through this website, you acknowledge that you have had the opportunity to review these Terms of Service, and your order constitutes your full and binding acceptance of these Terms in their entirety. These Terms apply to every order placed through this website, without exception.
• Cluck-A-Doodle-Doo offers pickup ordering only through this website. We do not currently offer delivery directly through our own site.
• Menu items, prices, and availability are subject to change without notice, including due to sold-out items.
• Please review your order carefully before submitting.
• Unclaimed orders: orders not picked up within 1 hour of the promised pickup time may be discarded without refund, at our discretion.

Menu items may contain or come into contact with common allergens (including but not limited to peanuts, tree nuts, dairy, wheat, soy, and eggs) during preparation. We cannot guarantee any item is free of cross-contact with allergens. If you have a food allergy, please contact the restaurant directly before ordering to discuss your needs. Ordering through this website does not substitute for direct communication about allergies.

• Discount codes issued through our welcome signup program are single-use, tied to the phone number and/or email address used at signup, expire 90 days after issue, have no cash value, and may not be transferred, resold, or redeemed for cash.
• Codes may not be combined with other offers unless explicitly stated.
• We reserve the right to refuse or cancel a discount code we reasonably believe was obtained fraudulently or in violation of these terms (for example, through duplicate signups).

• Payments are processed securely through Stripe. We do not store your full payment card number on our own servers.
• All sales are final once an order has been prepared, except where required otherwise by law or at our discretion for order errors.

Our website and ordering system are provided “as is.” While we make reasonable efforts to keep information accurate and the ordering system functional, we do not guarantee uninterrupted or error-free service.

To the fullest extent permitted by law, Cluck-A-Doodle-Doo is not liable for indirect, incidental, or consequential damages arising from use of this website or ordering system, beyond the amount actually paid for the applicable order.

Please read this section carefully — it affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of our website or SMS/email programs, or any order placed through this site, will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.

You and Cluck-A-Doodle-Doo each agree that any arbitration will be conducted on an individual basis only, and not as a class, collective, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Opt-out right: You may opt out of this arbitration provision by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, the phone number or email address associated with your account, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, neither you nor Cluck-A-Doodle-Doo will be required to arbitrate as a result of this section, though the rest of these Terms will remain in effect.

We may update these Terms of Service from time to time. Continued use of our website after changes take effect constitutes acceptance of the updated terms.

These terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any matter not subject to arbitration above will be brought exclusively in the state or federal courts located in Franklin County, Ohio.

Our website and ordering system rely on third-party service providers, including Stripe (payments), Twilio (SMS delivery), Resend (email delivery), Supabase (data storage), Vercel (website hosting), and Cloudflare (domain name service and content delivery), among others we may engage from time to time. These Terms and our Privacy Policy govern our own use of your information and our own conduct; each provider's own terms of service and privacy policy separately govern its handling of information in the course of providing its service to us. We are not responsible for the independent acts or omissions of these third-party providers, except as required by law.

Cluck-A-Doodle-Doo LLC
24 E. 12th Ave, Columbus, OH 43201
[email protected]